At Sundae Jewels, quality and craftsmanship is top priority when it comes to our jewelry. We are dedicated to offering exceptional products and superior customer service. To ensure your complete satisfaction, we provide a 30 day warranty, from date of delivery, on all our pieces. 

If the piece you receive is damaged, we are happy to offer a full refund, store credit or replace the item with a new one, dependent on inspection. In the case you will like to receive a replacement or new item, we will gladly cover all shipping costs. 

The warranty does not cover accidental damage, normal wear and tear or damage from improperly following our care instructions. To claim your warranty, you must notify us within 30 days by sending an email to info@shopsundaejewels.com